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Catsplay.com Website Review & Ratings + CatsPlay.com Coupons

CatsPlay.com : Products & Services

CatsPlay.com is one of the leading online websites in North America for cat furniture. CatsPlay.com is unique because it offers customers the option of customizing their own cat furniture.

CatsPlay.com offers several shopping categories:

CatsPlay.com : Company Background

CatsPlay.com was started in 2002 by The Infotique, LLC. The Infotique, LLC headquarters and the server they use to host their online store are located in Pittsburgh, Pennsylvania, USA. CatsPlay.com is one of the premiere online stores for cat furniture and is unique in its field due to their customization options. 

CatsPlay.com : Customer Feedback & Reviews

CatsPlay.com has numerous reviews that can be found on Amazon, CouponCabin, on their testimonial page, and many more. The majority of the reviews were positive, they talked about:

  • How well the customer service was
  • How quickly the items were shipped
  • How well designed the cat furniture was.

However, there was some negative reviews, they commented on::

  • How poor the design was
  • How they thought the product was dangerous for their cats
  • How expensive it was.

Some customer feedback was:

"I purchased this directly from catsplay.com. I am disappointed. This gym has a poor design. All the pieces are stacked directly over each other so there is no way for kitties to easily climb up and down."

"Awesome!!!"

""I just wanted to let you know that the window seat I ordered from you for my cat for Christmas is perfect. My cat loves the window seat she couldn't wait to try it out. "

CatsPlay.com : Business Credibility & Trustworthiness

CatsPlay.com is not accredited with the Better Business Bureau, but it does have a Better Business Bureau rating of "A". In the last three years there has only been one complaint filed against CatsPlay.com with the Better Business Bureau. The complaint has been closed to the Better Business Bureau's satisfaction. 

CatsPlay.com : Website Popularity & Google Ranking

CatsPlay.com is a very popular website. CatsPlay.com has a Google pagerank of four, and has a worldwide Alexa traffic ranking of 280,972 out of 30 million websites. CatsPlay.com gets about 4,741 visitors every day, and the majority of these visitors are American. About 59 percent of all the visitors to CatsPlay.com are American, and around 7 percent of the visitors come from the United Kingdom.

CatsPlay.com : Social Media Presence

Fans of CatsPlay.com can follow them on both Facebook and Twitter. The CatsPlay.com Facebook page has 415 likes and 6 people talking about it, while the CatsPlay.com Twitter profile has 2101 followers and has posted 475 tweets. Both the Facebook and Twitter profile are updated irregularly.

CatsPlay.com : Website Security & Safety

CatsPlay.com says that all payments and personal information is encrypted on their secure server. AVG did a 30 day site report on CatsPlay.com that ended July 6th 2012, and they said that no malicious software or viruses were detected.  Google safe browsing states the CatsPlay.com site is "safe", and no suspicious content or malicious software has been detected on the site in the last 90 days. You may view the Google safe browsing certificate for CatsPlay.com here

CatsPlay.com : Pricing & Packages

CatsPlay.com tends to be a little more expensive than most of their competitors are. CatsPlay.com sells a Toronto Cat Tree for $153.99, which is about $30 more than their competitors' price. They also sell Penthouse Cat Condos for $149.99, which is $15-$20 more than their leading competitors' prices. 

CatsPlay.com : Shipping Rates & Policies

CatsPlay.com ships within the United States and internationally. The cost of shipping products in the United States (excluding Hawaii and Alaska) ranges from free to over $300, depending on the size of the product and where the product is being shipped to. The cost of shipping products internationally (including Hawaii and Alaska) can range from $50 to over $400, depending on the size of the order and where the product is being shipped to.

CatsPlay.com : Payment Methods Accepted

CatsPlay.com accepts most major credit cards; CatsPlay.com accepts Visa, American Express, and MasterCard. CatsPlay.com also accepts PayPal as a payment method. CatsPlay.com does not accept any kind of check or money order. However, for international customers CatsPlay.com accepts international credit cards, PayPal, or bank money wire transfers.

CatsPlay.com : Returns, Refunds & Exchange Policy

CatsPlay.com's return policy is:

  • Customers have 15 days to return or exchange an item
  • All items being returned must be in new/unused condition
  • All paperwork must be returned with the item
  • Shipping costs are nonrefundable
  • Customers is responsible for return shipping costs
  • Customized products can not be returned.
CatsPlay.com : Product images & screenshots
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